Glossary


ASE® Certified

Steering Pros, LLC (‘We’, the ‘Site’, the ‘Company’ or ‘SteeringPros.com’) makes no attempt to hide our preference and loyalty to Franchised Dealerships and ASE® Certified Repair Shops. We believe that the Undercar and HVAC Systems are too complex and the margin for error is too high to actively pursue Do-It-Yourself (DIY) customers. Therefore we strongly recommend that the installation of our Auto Parts (Remanufactured Steering Gears and Aftermarket A/C Compressor Kits) be performed by an automotive professional.

http://www.ase.com/about-ase.aspx

A/C Compressor Kits

We sell Aftermarket and OEM A/C Compressors as part of a “Kit” that includes the Receiver Drier (or Accumulator), Expansion Device (or Orifice Tube) and Santech® O-Ring Seals. At minimum, the HVAC System should be flushed using an approved solvent and the Accumulator / Drier should be replaced. Failure to perform either of those steps when replacing the A/C Compressor will void the Warranty. Please read each product’s Technical Notes for details on PAG Oil / Freon type and their respective capacities.

Our HVAC Kits are sourced from Ranshu Inc. headquartered in Sparks, Nevada, with additional DCs in Texas, Pennsylvania and Florida. Product and Labor Warranties are handled by SteeringPros.com, which is an Authorized Reseller for Ranshu Inc.

https://www.ranshu.com

FREE VIN Decoder

Order accuracy is one of our primary goals. For this reason, we request the Vehicle Identification Number (‘VIN’) at Checkout. By knowing the exact Year / Make / Model / Trim of the intended application, we can ensure that an exact replacement is supplied. At minimum, we require the last 8 digits of the VIN to process the order. Orders received with missing or incomplete VIN information will not be processed until we’re able to follow up with the purchaser.

If you’re unsure of exact Year / Make / Model / Trim details of your vehicle, please use this Free VIN Decoder:

https://www.decodethis.com

Core Deposit

Steering Pros, LLC requires a Core Deposit of $125 at Checkout to ensure prompt return of the Core. Our business depends on the rapid turnaround of these Cores, so we include a prepaid Return Shipping (‘RS’) label with every order. Our collection efforts begin at two (2) weeks for Steering Racks and four (4) weeks for A/C Compressors. On rare occasions, we may not require the Core to be returned at all — in which case we’ll notify the purchaser and refund the Core Deposit immediately. Please allow 5–7 business days for the refund to post to your Credit / Debit account.

Replacement Parts

We boast a 2% defective rate on products, but that still means Part failures do occur. Should this happen with your purchase, KNOW that you’re covered. Every Part sold on this Site includes a 24-Month / Unlimited-Mileage Warranty, and most replacement Parts are shipped the same day as the failure is reported to us. Read our Terms and Conditions for more information about the Warranty / Replacement process or call us Monday-Friday, 9:00 AM-5:00 PM.

https://steeringpros.com/terms-conditions/#parts-warranty

30 Day Returns

You deserve to have confidence in your purchase, which should include the option to return unused or undamaged products without hassle. We allow a maximum of 30 calendar days from the date of purchase to return eligible products for a complete refund of the purchase price minus actual freight costs. Please contact us for RMA authorization and a prepaid shipping label within 24 hours.

UPS® Shipping

Steering Pros, LLC offers the following flat-rate delivery methods:

Click on any of the above shipping methods to read more . . .



ABOUT

Founded in 2015, we are an online Auto Parts distributor operating in Las Vegas, Nevada. Our Mission is to be a leader in Aftermarket Steering Racks and Gear Boxes online.

PHILOSOPHY

Our primary goal is to provide a hassle-free shopping experience for our customers. That’s why integrity, ethical product sourcing and a low environmental impact is what we’re about.

LOGISTICS

SHIPPING CUTOFF — 3 PM
Orders received before 3 PM ET (M–F) are shipped same-day. Orders submitted after 3:00 PM will process the next day.

ABOUT

Founded in 2015, we are an online Auto Parts distributor operating in Las Vegas, Nevada. Our Mission is to be a leader in Aftermarket Steering Gears and A/C Compressor Kits online.

PHILOSOPHY

Our primary goal is to provide a hassle-free shopping experience for our customers. That’s why integrity, ethical product sourcing and a low environmental impact is what we’re about.

LOGISTICS

SHIPPING CUTOFF — 3 PM
Orders received before 3 PM ET (M-F) are processed same-day. Orders received after 3:00 PM will process the following day.


Glossary was last modified: June 22nd, 2017 by JR Draper