Frequently Asked Questions


Welcome to SteeringPros.com!

Our business is dedicated to Steering Rack and Pinions and trusted by Dealerships from California to Florida. Therefore, if after reviewing this FAQ you still have any unanswered questions or concerns, please contact us 9:00 AM to 5:00 PM, Monday–Friday.


Why SteeringPros.com?

Steering Pros, LLC prides itself on its quality, long-term reliability and fast delivery times. Unlike our competitors, we NEVER source any products from China — all Power Steering Racks and P/S Pumps are reconditioned in the U.S.A. If you have any questions or concerns, or feedback in general, please contact us via email or phone, Monday through Friday.

Is This Website Secure?

Absolutely! All personal information is treated with care and protected via 256-Bit Secure Socket Layer (‘SSL’). Simply use an SSL-compliant browser such as Internet Explorer, Google Chrome or Mozilla Firefox to conduct secure transactions that encrypt all of your personal information, including Credit Card information, name, email, phone, and mailing / billing addresses. We encourage you to read our Privacy Policy for further clarification.

What Is The Product Warranty?

We want you to be completely satisfied and confident with your purchase, which is why we include a 24-Month Parts Warranty on all products sold on this Site and a 24-Month Labor Guarantee ($80) is available to automotive professionals. Some restrictions apply. Please refer to our Terms and Conditions for additional information regarding the Parts Warranty process.

Who May Purchase The Labor Guarantee?

SteeringPros.com believes that the installation of the P/S Gear and Pump should be handled by an automotive professional, which is why — at present — we only allow Dealerships and ASE® Certified Repair Shops to purchase the Labor Guarantee ($80).

How Long Does It Take To Receive Your Order?

Every product sold includes $25.00 UPS® Ground + FREE return shipping for the Core. Please allow 3–5 business days for delivery. The fee to upgrade the shipping method to UPS® 3-Day Select is $50.00, UPS® 2-Day Delivery is $75.00, and UPS® Next Day Air (‘Overnight’) is $100.00. All orders received by 3:00 PM ET ship same-day. Orders submitted after 3:00 PM will process the following business day (excludes weekends and holidays). If you are having trouble with your order or prefer to purchase by phone, call us at (702) 329–1085.

What Is A Core Deposit?

Steering Pros, LLC charges a “Core Deposit” of $125.00 at Checkout to ensure prompt return of the Core. Our business depends on the rapid turnaround of these Cores, so we include a prepaid Return Shipping (‘RS’) label with every order. Our collection efforts begin at two (2) weeks for Steering Racks and four (4) weeks for Gear Boxes. On rare occasions, we may not require the Core to be returned at all — in which case we’ll notify the purchaser and refund the Core Deposit immediately. Please allow 5–7 business days for the refund to post to your Credit / Debit account.

Ready to give us a try?

Just follow the 4 steps below . . .


STEP #1

If you don’t have an account, please create one by visiting the Accounts page. (If you have an account, skip this step)

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STEP #2

If you haven’t browsed the Catalog, please familiarize yourself with our product offerings. (Products shown are In Stock)

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STEP #3

Improve your knowledge by reading our Blog and FAQs.
(Content updated weekly)

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STEP #4

Subscribe to our monthly Newsletter for company news and promotions (Includes discount codes)

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ABOUT

Founded in 2015, we are an online Auto Parts distributor operating in Las Vegas, Nevada. Our Mission is to be a leader in Aftermarket Steering Racks and Gear Boxes online.

PHILOSOPHY

Our primary goal is to provide a hassle-free shopping experience for our customers. That’s why integrity, ethical product sourcing and a low environmental impact is what we’re about.

LOGISTICS

SHIPPING CUTOFF — 3 PM
Orders received before 3 PM ET (M–F) are shipped same-day. Orders submitted after 3:00 PM will process the next day.

ABOUT

Founded in 2015, we are an online Auto Parts distributor operating in Las Vegas, Nevada. Our Mission is to be a leader in Aftermarket Steering Gears and A/C Compressor Kits online.

PHILOSOPHY

Our primary goal is to provide a hassle-free shopping experience for our customers. That’s why integrity, ethical product sourcing and a low environmental impact is what we’re about.

LOGISTICS

SHIPPING CUTOFF — 3 PM
Orders received before 3 PM ET (M-F) are processed same-day. Orders received after 3:00 PM will process the following day.